GKCU is committed to providing all of our members full access to our products and services regardless of the delivery channel the member chooses. Therefore, we strive to ensure our online, telephone, ATM, and in-person services, products, and information are accessible to those with disabilities.
GKCU’s online service channels serve as a useful alternative for all members, including those who have difficulty visiting a branch or using a telephone.
GKCU strives to maintain browser compatibility with industry accessibility standards and guidelines for those who are visually impaired. We recommend utilizing your operating system’s native accessibility tools. We are continuing to update our online platforms to provide greater accessibility.
For those using GKCU’s website, please be sure to review GKCU’s browser requirements.
If you have trouble using our website, please contact us at (252) 527-4002 for assistance.
GKCU is available during office hours by contacting our branch office at (252) 527-4002. Deaf or hearing impaired members can dial 711 to connect with a Relay operator.
Branch and ATM Services
Our branch is designed to meet required standards for accessibility. Visitors who have difficulty entering or navigating our branch may request assistance from any branch employee. We also welcome service animals that have been trained to assist owners with disabilities. Service animals must be under the owner’s direct control and must not disrupt GKCU’s business or create an immediate risk to people or property.