Contact Us

Our branch office is open from 9:00 am - 5:00 pm, Monday through Friday, except on designated holidays.


901 N. Queen Street
Kinston, NC 28501

Phone Number

(252) 527-4002

Fax Number

(252) 527-7785

ASK GKCU Voice Response

(800) 373-9567

Lost or Stolen Debit Card

(800) 528-2273

Notice of Error / Request for Mortgage Loan Information / Credit Report Disputes

If you wish to assert an error, request information relating to the servicing of your mortgage loan, or dispute an item reported by the credit union to your credit report, you may submit a written request to the address below.

Greater Kinston Credit Union (GKCU)
Attn: Loan Servicing
PO Drawer 25279
Raleigh, NC 27611

In your letter, provide your name and the account number along with the error you believe has occurred, the information you are requesting, or the reason for your credit report dispute.