COVID-19: Information for Our Members Regarding Access to Services

Greater Kinston Credit Union has temporarily transitioned to drive-thru only for the majority of services to reduce the possibilities of transmission of the coronavirus to members, their families and GKCU employees. Members who need to inquire about a loan should call (252) 527-4002 to schedule an appointment.

GKCU remains open for business to make loans, take deposits, and provide other financial services to members during this time of uncertainty. From applying for a loan to depositing a check, members can conduct most GKCU business via other service channels that do not require a visit to the branch. We are asking members to please utilize these channels. Here are additional sources you can use to conduct your business:

  • CashPoints®ATMs – Visit any of our 1,100 ATM Locations where you can make deposits, withdraw and transfer funds, and make GKCU loan payments.
  • Connect GKCU – Visit us online or Enroll in Connect GKCU today to perform most of the same transactions and maintenance that can be conducted at our branch office.
  • ASK GKCU Voice Response Service – Call our automated voice response service at (800) 373-9567 to verify account balances, move money between Credit Union accounts and verify recent and pending transaction history.

Our highest priority continues to be the health and well-being of our members, our staff and the citizens of our state. By temporarily limiting branch access to drive-thru only service, we reduce the risk for virus exposure, yet remain available to meet the financial needs of our members. We encourage you to follow the CDC’s Recommendations for preventing the spread of this and other infectious viruses. If you are not feeling well, we ask that you please avoid visiting a branch and instead take advantage of the many resources identified above available to you to conduct business with GKCU.